The Schulich Executive Education Centre (SEEC) has recently developed a new program called the Certificate of Excellence in Retail Management. 

Today’s retail environment is more challenging than ever!

In addition to battling the traditional pressures of constrained profitability, a sluggish economy, shaky consumer confidence and sales staff turnover, retailers are dealing with a dizzying array of new eternal threats. These include disruptive technologies and business models, increasing online competition, changes in demographics and preferences, and customers expecting an omni-channel world with seamless interactions at every touch point.

Successfully navigating these complex, dynamic pressures and challenges requires a unique set of retail-specific management and leadership skills and tools. This five-day program, developed in partnership with The Retail Council of Canada (RCC) and Graff Retail, and delivered by renowned industry expert coaches, will equip retail managers in both the brick and click space with the advanced perspectives and the cross-functional skill set they need to become more effective retail executives.

Top Reasons to Choose This Program:

  • Improve your skill sets in situational leadership, operational retail practices, coaching for performance and understanding the business of retail
  • Learn from Canada’s industry leading retail executives and business leaders
  • Lead your market with advanced retail models and techniques, integrated operational plans and leading customer engagement methods 

Who Should Attend:

This program has been designed to benefit executives and professionals with at least two years’ retail sector experience who are looking to broaden their skill set and enhance their effectiveness in strategic roles. It is perfect for:

  • Vice presidents and directors of retail operations
  • District, regional and store sales managers
  • Non-sales general managers and business owners who are responsible for retail performance and policies
  • Successful senior professionals who wish to make a transition to the retail sector

The next program session is scheduled for April 20-24, 2020, at the Schulich Executive Learning Centre on York University’s Keele St. Campus.

Click here for further details and to sign-up.